REEDEM ROCK POINTS

         EASY STEPS TO REVIEW AND REEDEM YOUR ROCK POINTS

                                                                                  

 
Mobile: Create your account (for new customers), click the icon  on the top left header of the website. Desktop: Go to homepage of the website and create your Bob Rock account.
 
Mobile: Click the sign below 'Create your account' and you will be directed to the next page.
Desktop: Click the sign below 'Create your account' and you will be directed to the next page.
 

Mobile: Fill in your information

  • First Name
  • Last Name
  • Password

Desktop:  Fill in your information

  • First Name
  • Last Name
  • Email
  • Password

Mobile:  You will receive FREE 50 Points from us upon singing up. You can now start spending and collecting your Rock Points. 

Every RM1 spent = 1 Rock Points

Desktop: You will receive FREE 50 Points from us upon singing up. You can now start spending and collecting your Rock Points. 

Every RM1 spent = 1 Rock Points

 
 Mobile: To check your Rock Points balance, Log in and click on the 'Gift' icon  .
Desktop: To check your Rock Points balance, Log in and click on the 'Gift' icon  .

 

 For existing customer who have registered with Bob Rock store, kindly create a new Bob Rock account using the email address which was previously used for registration earlier.

For further information and assistant on this matter kindly contact our customer service at: +60 11-1009 1302

 

 
  • All Rock Points will expire on the date of 1st January 2023. Upon expiration, Rock Points will no longer be available and will not be refunded.

  • Rock Points have no cash value, therefore it is not purchasable & redeemable for cash. Any consideration paid by customers in connection with their eligibility to receive Rock Points are solely related to the underlying content & products purchased.

  • Rock Points may only be redeemed for purchases of Bob Rock LoveLily products from the Bob Rock LoveLily store or website. We reserve the right to exclude certain products from Rock Points redemption in our sole discretion.

  • Rock Points cannot be applied to any previous purchase.

  • Rock Points and credit balances are non-transferable and may not be resold, auctioned or traded. Any attempt to combine or transfer Rock Points will result in forfeiture of all accumulated Rock Points.

  • Bob Rock LoveLily reserves the right to change or modify these Rock Points term at any time and in our sole discretion. If Bob Rock LoveLily  makes changes to these Rock Points term, we will provide notice as appropriate. Your continued use of Rock Points will confirm your acceptance of the revised Rock Points term. We encourage you to review the Rock Points term from time to time to ensure you understand the terms and conditions that apply to your access to, and use of, Rock Points.

  • Use and redemption of Rock Points are also subject to the Bob Rock LoveLily Terms of Service, available at https://www.bobrocklovelily.com.my/pages/terms-conditons