1. Create your account (for new customers) OR Log In (for existing customers) to view your Rock Points.

  2. Once logged in, you will be able to view your Rock Points on the bottom right corner.

  • Each RM1 spend will earn you 1 Rock point.

  • For a new subscription, you will receive 50 Rock Points.

  • For existing customers that have registered in our store, you can check your Rock Points from your previous purchases since 2nd January 2022.

  • All Rock Points will expire on the date of 1st January 2023. Upon expiration, Rock Points will no longer be available and will not be refunded.

  • Rock Points have no cash value, therefore it is not purchasable & redeemable for cash. Any consideration paid by customers in connection with their eligibility to receive Rock Points are solely related to the underlying content & products purchased.

  • Rock Points may only be redeemed for purchases of Bob Rock LoveLily products from the Bob Rock LoveLily store or website. We reserve the right to exclude certain products from Rock Points redemption in our sole discretion.

  • Rock Points cannot be applied to any previous purchase.

  • Rock Points and credit balances are non-transferable and may not be resold, auctioned or traded. Any attempt to combine or transfer Rock Points will result in forfeiture of all accumulated Rock Points.

  • Bob Rock LoveLily reserves the right to change or modify these Rock Points term at any time and in our sole discretion. If Bob Rock LoveLily  makes changes to these Rock Points term, we will provide notice as appropriate. Your continued use of Rock Points will confirm your acceptance of the revised Rock Points term. We encourage you to review the Rock Points term from time to time to ensure you understand the terms and conditions that apply to your access to, and use of, Rock Points.

  • Use and redemption of Rock Points are also subject to the Bob Rock LoveLily Terms of Service, available at https://www.bobrocklovelily.com.my/pages/terms-conditons